Field service management from a proven source

Resource planning and mobile solutions for service as well as mobile maintenance are our key competences. For the past 19 years we have been working with passion on our two products mobileX-MIP and mobileX-Dispatch, which map these special processes in an ideal way. Our customers from the industries plant and mechanical engineering, energy supply, healthcare, facility management, IT and telecommunications benefit from this experience with optimized resource utilization, increased customer satisfaction, more transparent service processes and an optimized data quality. 



    Our holistic approach as well as our process and industry expertise form the basis of our sophisticated standard software for planning, controlling and connecting technicians in the field.



    Both our standard products can be easily integrated into various backend systems and flexibly adapt to customer requirements and changes. They can be used on-premise or as a SaaS solution from the mobileX-ServiceCloud.



    Our long-standing customer base confirms annually anew a high satisfaction with our products and services. This is mainly due to our competent and mature team.

mobileX AG in numbers

  • > 60
  • Used in
    > 40 countries
    > 12.000
    > 7 Mio.
    assignments / year
  • 20 years
    of experience

The result from 20 years of continuous development

  • mobileX-MIP

    With mobileX-MIP for Field Service, technicians and engineers can work on jobs on their smartphone, tablet, or laptop while on the road. From time entry to service report, the standard solution also offers extensive functions off-line - i.e. even in dead zones -  for quick job processing.Features include:
    • Job data, including history, documents, device hierarchy, etc.
    • Time and material confirmation
    • Checklists and service reports
    • Integrated Offboard Navigation 
    • Mobile capture of travel expenses
  • mobileX-Dispatch

    With mobileX-Dispatch, the standard solution for resource planning and management, dispatchers have an overview of the resource planning process at all times. From manual planning via drag and drop to fully automatic optimisation, mobileX-Dispatch offers all the functions that are needed for efficient management of technicians.Features include:
    • Optimised resource planning
    • Graphic job planning
    • Skill matching
    • Map view
    • Integration of subcontractors