Mechanical and plant engineering

The maintenance of facilities and equipment requires complex knowledge. Shutdowns of productions cost businesses a fortune. With mobile solutions and field service management software companies can optimize service processes and reduce costs sustainably.

Mobile solutions and field service management software for mechanical and plant engineering

  • Resource planning for customer service

    In the mechanical and plant engineering field, mobileX-Dispatch not only enables planning of service assignments, but allows timely reservation of resources for system start-ups. Key features include:Optimised resource planning
    From manual to fully automatic resource planning
    (optional) map view
    Interactive scheduling
  • Operational Planning for Factory Maintenance

    mobileX-Dispatch supports dispatchers in planning inspections and troubleshooting for factory maintenance. Important features include:
    • Optimized planning via Gantt diagram
    • Scheduling of inspections and troubleshooting
    • Resource selection with skill matching
    • Controlling of suppliers
  • Mobile customer service

    Service technicians in mechanical and plant engineering enter their service report (times/material/others) with mobileX-MIP. The customer signs the service report on-site electronically. Key features include:
    • Service report with customer signature
    • Intelligent material logistics
    • Device history
    • Daily report
  • Mobile factory maintenance

    Technicians in the maintenance get access to all relevant order data like SAP PM orders or SAP PM reports. Important features include:
    • Individual, digital forms 
    • Intelligent material logistics
    • Access to auf machine history
    • Completion confirmations and daily reports