- With our longtime experience we can call on best practices which will help you redefine and optimize your future structures and process chains across departments. For this is not only about field service management and on-site service. Quality and order management, material planning and human resources as well as traditional CRM functions need to be integrated, too.
- Our products adapt to your needs. We focus on your ideal service and business processes, for which we provide the technical base. Our standard solutions integrate into the exisiting interfaces of your leading systems.
- The professional training of the dispatching team and the technical field service is a crucial success factor for the project. Our trainers take care of the thorough coaching of your key users.
- After the roll-out of the project our qualified support team will assist you in all issues related to field service management. Our multi-level-support guarantees clear processes and short response times via our ticket tool, our hotline or via e-mail.
Deciding to purchase our software as a SaaS solution will give you the same proven functionality as on-premise deployment, but will save you from running the solution, get you started faster, and grow more flexibly as your needs grow.