The use of mobile solutions and field service management software both in network operations and in metering contributes to process harmonization and facilitates the introduction for the IT department and the support. In addition, operating costs can be reduced and less expertise is required for the use of different systems and solutions.

Mobile solutions and field service management software for utilities

  • Resource planning for maintenance

    With mobileX-Dispatch, supervisors/dispatchers in network operation always have an overview of technician assignments and teams. Other back-office systems can also be connected in addition to SAP PM/CS.
    • Optimised resource planning
    • From manual to fully automatic resource planning
    • Team planning
    • (optional) map view
  • Resource planning in metering

    With mobileX-Dispatch, supervisors/dispatchers always have an overview of the resource planning process in metering (based on SAP IS-U). Other back-office systems can also be connected.
    • Flexible planning of meter reading units
    • Route optimisation
    • Linking from Gantt chart and map view
    • Progress indicator
  • Mobile service and maintenance

    Companies in the utility sector use mobileX-MIP for Field Service for mobile processing of jobs in network operation. Technicians use such functions as:
    • Checklists and test logs
    • Complex system structure available via mobile devices
    • Management of master data on-site
    • (Optional) mobile GIS connection